Cancellation and Refund Policy

We aim to provide a convenient shopping experience to our customers. Please review the following cancellation and refund guidelines.

Order Cancellation

Customers may request cancellation of an order before it has been processed, packed, or dispatched. Once an order has entered the processing or delivery stage, cancellation may not be possible.

Product Availability

If any item in your order is unavailable, we may contact you regarding the unavailable product. Depending on the situation, the item may be removed from the order or an appropriate resolution may be provided.

Incorrect or Damaged Items

If you receive an incorrect, damaged, or missing item, please contact us as soon as possible with the relevant order details so that we can review and assist with the issue.

Refunds

Where a refund is applicable and approved, it will be processed through the applicable payment method or another suitable method, depending on the circumstances of the order.

The time taken for the refunded amount to reflect may depend on the payment provider, bank, or payment method used.

Contact Us

For cancellation or refund-related assistance, please contact us at 9075902111 or email us at shreeparassupermarket2011@gmail.com .